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ISP billing

Packages, invoices, and subscriber status for a regional connectivity provider.

This is an example of the kind of system we build. It is not a named client engagement.

Overview

An example billing desk. Replace it with a real engagement before you treat the portfolio as a client list.

Challenge

Packages changed faster than the billing sheet. Disconnected customers still received invoices, and support could not see why.

Solution

Subscribers, packages, and invoices in one system, with a status that support and accounts both read.

Results

An invoice matches the package the subscriber actually has.

Key features

  • Packages and quotas
  • Monthly invoices
  • Connection status
  • Support notes

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